WD refused to reply our questions on its self-wiping SanDisk SSDs

Eleven days in the past, we despatched these inquiries to Western Digital’s head of PR and revealed them publicly on The Verge:

We have now now obtained a response from Western Digital head of PR Robin Schultz, however nothing concerning the firm’s stance has modified. Schultz repeatedly refused to reply any of our questions. Her assertion doesn’t even include an acknowledgment of the problem and has no particular timeline for any actual solutions.

The one cause we’re printing Western Digital’s assertion is so you possibly can see it for your self:

In response to latest reviews of issues about particular Western Digital moveable SSD merchandise, we need to guarantee our valued clients that we’re taking all measures crucial to deal with any product-related points. We perceive the importance of our merchandise to our clients and we take these issues very severely. We’re conducting a complete evaluate to realize an intensive understanding of the problems.

After getting the assertion, we requested Schultz 3 times whether or not Western Digital would reply our questions. Every time, she deflected. She additionally wouldn’t present any thought of when the corporate may share its conclusions — if ever.

There may be one potential cause Western Digital is lastly talking up and but saying nothing: the corporate simply acquired sued. As The Register reviews, California resident Nathan Krum has filed a potential class motion lawsuit, citing breach of contract, fraudulent and unfair enterprise practices, and lots of different claims. Krum is suing over each the SanDisk Excessive drive itself and damages for any information misplaced. You’ll be able to learn the total criticism on the backside of this story.

I received’t be shopping for a Western Digital or SanDisk product anytime quickly.

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