Slack down as customers report points with the office chat app

Slack, the office chat app, skilled an outage this morning, with messages failing to ship on the service. Stories started spiking on DownDetector at round 5AM ET and the service’s standing dashboard acknowledged the problems with a submit at 5:35AM ET, noting that “Customers could also be experiencing hassle with sending messages in Slack.”

However as of 6:13AM ET Slack reported that the problems had been resolved. “Slack is now again up,” a message learn. “Customers might have to reload their apps to see this restoration.”

Slack had elevated the standing to an “outage” at 5:57AM ET:

Slack experiencing an outage throughout the app. Customers could also be experiencing hassle with sending messages, utilizing workflows and numerous different actions in Slack. We’re investigating and can let you realize as quickly as we all know extra. We recognize your endurance within the meantime.

Quite a few customers reported points with Slack on Twitter. The browser-based service, in addition to the desktop and cell apps had been experiencing points. Some messages had been getting via when despatched by way of the cell apps however it was inconsistent, with totally different Verge staffers seeing totally different outcomes.

Stories began spiking on Downdetector at round 10AM BST (5AM ET). Screenshot by Jon Porter / The Verge

Right here’s a poem penned by my former colleague Chaim Gartenberg in 2018 to maintain useful subsequent time the service goes down:

It is a submit
To tell you
That Slack is down
It has been down for over an hour
In the event you use Slack for work
(Like I do)
You most likely can not join
Your coworkers can not hear you
Your GIFs won’t ship
Your messages, failed
“We’re working arduous to isolate the difficulty.
Thanks on your endurance!”
Within the meantime
Possibly go for a stroll
Name a good friend
Eat a sandwich
Watch the World Cup
Slack will most likely be again quickly
After which this may all fade away
Like a dream

Replace July twenty seventh, 6:30AM ET: Up to date to notice that the problems have been resolved.

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